ph363 is committed to protecting the personal data of every player on the platform. This Privacy Policy explains exactly what data ph363 collects, why it collects it, how it is used and protected, and the rights available to you as a data subject under Philippine law.
ph363 ("the Platform," "we," "us," or "our") operates the online gaming platform accessible at ph363.asia and is committed to protecting the privacy and personal data of all registered players, visitors, and users ("you," "the User," or "Data Subject"). This Privacy Policy governs the collection, processing, storage, use, and disclosure of personal data in connection with your access to and use of the ph363 platform.
ph363 processes personal data in compliance with the Republic Act No. 10173, known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR) issued by the National Privacy Commission (NPC) of the Philippines. ph363 also adheres to applicable international privacy standards where relevant to cross-border data processing operations.
This Privacy Policy should be read together with ph363's Terms and Conditions and Responsible Gaming Policy, both of which are available on ph363.asia. By registering an account, accessing the Platform, or providing any personal data to ph363, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
ph363 processes your personal data on one or more of the following legal bases, as applicable under the Data Privacy Act of 2012 and its IRR:
ph363 collects personal data through your direct interactions with the Platform, through automated technical systems, and through third-party service providers. The categories of personal data collected are set out below.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, mobile number, email | Account registration, age verification |
| KYC Data | Government ID documents, selfie photo | Identity verification, AML compliance |
| Financial Data | Deposit/withdrawal records, payment references | Payment processing, AML monitoring |
| Gaming Data | Game sessions, wager history, bonus usage | Game provision, responsible gaming monitoring |
| Technical Data | IP address, device type, cookies | Platform security, fraud prevention |
| Communications Data | Support chat logs, complaint records | Customer service, dispute resolution |
ph363 uses the personal data it collects for the following specific purposes:
ph363 uses cookies and similar technologies (including session tokens and local storage) to operate and improve the Platform. Cookies are small data files stored on your device when you access ph363.asia. They enable core platform functionality and help ph363 understand how users interact with the site.
ph363 does not sell your personal data to third parties. ph363 may share your personal data with the categories of recipients described below, strictly on a need-to-know basis and under appropriate data sharing agreements or legal obligations:
ph363 retains your personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to mandatory retention periods imposed by applicable Philippine law. The following retention schedule applies:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | AMLA / PAGCOR compliance |
| KYC Verification Documents | Duration of account + 5 years after closure | AMLA / RA 9160 as amended |
| Financial Transaction Records | 5 years from transaction date | AMLA / Tax obligations |
| Gaming Activity Logs | 3 years from session date | Dispute resolution / PAGCOR |
| Customer Support Communications | 3 years from last interaction | Legitimate interest / Dispute resolution |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Data Privacy Act compliance |
| Technical / Device Data | 12 months from collection | Security / Fraud prevention |
Upon expiry of the applicable retention period, ph363 will securely delete or irreversibly anonymise your personal data. Where deletion is not immediately possible due to backup system cycles, your data will be isolated and protected from further processing until deletion is completed.
ph363 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by ph363. To exercise any of these rights, contact ph363 at [email protected].
You have the right to be informed that your personal data is being collected and processed, the purposes for which it is used, and the identities of parties with whom it may be shared. This Privacy Policy fulfils ph363's obligation to inform you.
You have the right to request a copy of the personal data ph363 holds about you, together with information about how it is being processed. ph363 will respond to access requests within a reasonable timeframe and in any case no later than thirty (30) calendar days from receipt of the request.
If any personal data ph363 holds about you is inaccurate, incomplete, or outdated, you have the right to request correction. Certain data corrections (such as changes to registered mobile numbers) require identity re-verification before they take effect.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis for processing exists. This right is subject to overriding legal retention obligations under Philippine law, including AMLA requirements.
You have the right to object to the processing of your personal data where ph363 relies on legitimate interest as the legal basis, or where your data is used for direct marketing purposes. Upon receipt of a valid objection to direct marketing, ph363 will cease processing your data for that purpose immediately.
You have the right to receive a copy of the personal data you provided to ph363 in a structured, commonly used, and machine-readable format, and to request its transmission to another controller where technically feasible.
If you believe ph363 has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. ph363 encourages you to contact us first at [email protected] so we can attempt to resolve your concern directly.
ph363 does not knowingly collect personal data from individuals under the age of 21 years. In accordance with PAGCOR regulations and ph363's eligibility requirements, the Platform is accessible only to adults aged 21 and above. The Platform's registration process requires users to confirm that they meet the minimum age requirement, and KYC verification using government-issued Philippine identification is required before withdrawal access is granted.
Some of ph363's service providers, including licensed game providers and KYC verification services, may operate servers located outside the Philippines. Where personal data is transferred to a recipient in a country that has been assessed by the National Privacy Commission as not providing an adequate level of data protection equivalent to the Data Privacy Act, ph363 will implement appropriate safeguards, which may include standard contractual data processing agreements that impose obligations on the recipient equivalent to those required under Philippine law.
ph363 will not transfer your personal data to a third country or international organisation without ensuring that appropriate safeguards are in place and that such transfer is permissible under the Data Privacy Act and its IRR.
ph363 may send you promotional communications about bonuses, new games, special events, and platform updates via your registered email address or Philippine mobile number, where you have provided explicit consent to receive such communications during registration or through your account settings.
You may withdraw your consent to receive marketing communications at any time by contacting ph363 customer support at [email protected] or by updating your notification preferences in your ph363 account settings panel. Withdrawal of marketing consent does not affect ph363's ability to send you transactional or account-related communications that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, and security alerts.
ph363 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or ph363's data processing practices. When material changes are made to this Policy, ph363 will notify registered players by email or by displaying a prominent notice on ph363.asia prior to the changes taking effect.
The effective date displayed at the top of this Privacy Policy will be updated to reflect the date of the most recent revision. Your continued use of ph363 following the effective date of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not accept the revised Privacy Policy, you must cease using the Platform and close your account.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph363, please contact ph363's Data Protection Officer (DPO) through the following channel:
ph363 Data Protection Officer
Email: [email protected]
Subject line: Data Privacy Request — [Your Account ID]
Available 24 hours a day, 7 days a week
ph363 aims to acknowledge all data privacy requests within three (3) business days and to resolve requests within thirty (30) calendar days of receipt, in accordance with the timelines prescribed under the Data Privacy Act of 2012. For complaints regarding ph363's data processing practices that remain unresolved after contacting the DPO, you may escalate the matter to the National Privacy Commission (NPC) of the Philippines through official NPC channels.
What This Means for You
A plain-language summary of ph363's core commitments to protecting your personal data. These highlights do not replace the full Privacy Policy above.
All data transmitted between your device and ph363's platform is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine commercial banks including BPI and BDO for online banking.
ph363 does not sell, rent, or trade your personal data to any third party for commercial or advertising purposes. Data shared with service providers is strictly limited to what is necessary for them to perform their specific function.
ph363 processes all player data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations issued by the National Privacy Commission of the Philippines.
You can request access to, correction of, deletion of, or portability of your ph363 personal data at any time by contacting the ph363 Data Protection Officer. Requests are acknowledged within three business days.
Marketing communications from ph363 are consent-based. You can withdraw consent at any time through your account settings or by contacting support. Withdrawal does not affect essential account notifications.
ph363 retains personal data only as long as necessary for its stated purpose or as required by Philippine law. Financial records are retained for five years per AMLA requirements. Technical data is purged within 12 months.
Play with Confidence
Now that you know how ph363 handles your personal data, you can play with confidence. Create your ph363 account, deposit in Philippine Peso via GCash or your preferred method, and access 500+ games — all on a platform built with Filipino players and Philippine privacy law in mind.
For players 21 years and older only. By registering, you accept ph363's Terms & Conditions and this Privacy Policy. Play responsibly.